Agenda

17 May 2018

8:30 am

Registration, networking and exhibition

9:25 am

Introduction from conference chair

Speaker

9:30 am

Opening address: Well-being of Future Generations Act

– Price review process: focus on resilience
– Long-term investment priorities
– Protecting future environments for water

Speaker

  • Tim Render

    Tim Render
    Director, environment and rural affairs - Welsh Government

9:45 am

PROTECTING FUTURE GENERATIONS IN WALES

9:45 am

Wales and the global water challenge

– Global change, global challenge and water in Wales: response to the SDGs
– The impacts of climate change, flooding and drought
– Optimum investment for domestic gain and overseas export

Speaker

10:05 am

Welsh Water’s 2050 vision: an update

– Protecting tomorrow’s customers and the environment
– How does Wales need to adapt to meet future challenges?

Speaker

  • Chris Jones

    Chris Jones
     Chief executive - Dŵr Cymru Welsh Water

10:25 am

Questions and answers

10:35 am

From SIM to C-Mex – new customer service challenges ahead for the water sector

• Understanding the challenges of C-MeX
• Gaining insights into customer perception: what makes a satisfied customer?
• Using data to prioritise customer experience

Speaker

10:50 am

Questions and panel discussion: finding the right balance for today’s and future customers

– How much should today’s customers pay to ensure that future customers don’t suffer?
– Approaching price reviews in a long-term context
– Where does Wales need to invest in water to plan for the future?

Speakers

  • Peter Davies

    Peter Davies
    Chair - Dŵr Cymru Welsh Water Customer Challenge Group

  • Philip Marshall

    Philip Marshall
    Deputy chief executive - Consumer Council for Water  

  • Jon Ashley

    Jon Ashley
    Director of customer engagement and outcomes - Ofwat

11:15 am

Refreshments, networking & exhibition

11:45 am

TACKLING DIFFUSE POLLUTION & LAND MANAGEMENT ISSUES

11:45 am

NFU Cymru: vision for improving water quality in Wales

– What does the future of agriculture look like?
– Where are the collaborative opportunities in tackling pollution?

Speaker

12:00 pm

Tackling diffuse pollution: what is on the horizon?

– Current issues and future opportunities
– Land use and its impact on water quality

Speaker

12:15 pm

How land management arrangements will Function post- Brexit

– Water friendly landscapes: changing landscapes to deliver public benefits in water management
– Enhanced use of green engineering and “nature based solutions”
– Opportunities to re-align public funding and regulation with protecting basic soil and water resources

Speaker

12:30 pm

Questions and panel discussion: what does the future in Wales look like post-Brexit?

– What are the impacts of Brexit on environmental management?
– The post-Brexit CAP debate: how will rural economies be supported?

Session speakers to be joined by:

Speaker

12:50 pm

Fork buffet lunch, networking & exhibition

1:50 pm

BREAKOUT ONE: UPSCALING CATCHMENT MANAGEMENT

1:50 pm

BREAKOUT SESSIONS

Delegates should choose to attend one breakout session. Spaces will be allocated on a first-come, first-served basis and are subject to maximum capacities.

1:50 pm

Mega catchment: Brecon Beacons case study

Speaker

1:50 pm

Natural management for floods and droughts: dream or reality?

Speaker

  • Dr Gareth Old

    Dr Gareth Old
    Senior hydrologist - Centre for Ecology & Hydrology

1:50 pm

Catchment management excellence: lessons learnt

Speaker

1:50 pm

BREAKOUT TWO: TECHNICAL INNOVATION IN IMPROVING WATER QUALITY

1:50 pm

Trialling new technologies and ways of working to enhance water quality

Speaker

1:50 pm

Opportunities with abandoned mine water: innovative technologies

Speaker

1:50 pm

Pioneering suspended ion exchange and ceramic membrane microfiltration in South West England

Speaker

3:00 pm

Refreshments networking & exhibition

3:30 pm

BUILDING A RESILIENT FUTURE: TAKING A LONG-TERM VIEW

3:30 pm

The Environment (Wales) Act: an update

– Tackling the challenges we face and focusing on the opportunities our resources provide
– Building a resilient future for water in Wales

Speakers

3:50 pm

How Scottish Water are preparing for the future: opportunities for Wales

– Long-term investment planning
– Storm water management
– What does the future look like?

Speaker

  • Mark Williams

    Mark Williams
    Head of environmental science and regulation - Scottish Water

4:10 pm

Renewable energy in Severn Trent

– Severn Trent’s approach to renewable energy generation
– Energy production in Wales and future opportunities
– Benefits to Welsh customers from renewable energy

Speaker

4:30 pm

Questions & answers

4:45 pm

Close of the WWT Wales Water Conference