17 May 2018
Registration, networking and exhibition
Introduction from conference chair
Chair: Steve Ormerod
Professor of ecology - Cardiff University
Opening address: Well-being of Future Generations Act
– Price review process: focus on resilience
– Long-term investment priorities
– Protecting future environments for water
Director, environment and rural affairs - Welsh Government
PROTECTING FUTURE GENERATIONS IN WALES
Wales and the global water challenge
– Global change, global challenge and water in Wales: response to the SDGs
– The impacts of climate change, flooding and drought
– Optimum investment for domestic gain and overseas export
Dr Isabelle Durance
Director - Cardiff Water Research Institute
Welsh Water’s 2050 vision: an update
– Protecting tomorrow’s customers and the environment
– How does Wales need to adapt to meet future challenges?
Chief executive - Dŵr Cymru Welsh Water
Questions and answers
From SIM to C-Mex – new customer service challenges ahead for the water sector
• Understanding the challenges of C-MeX
• Gaining insights into customer perception: what makes a satisfied customer?
• Using data to prioritise customer experience
Customer services director - Kier
Questions and panel discussion: finding the right balance for today’s and future customers
– How much should today’s customers pay to ensure that future customers don’t suffer?
– Approaching price reviews in a long-term context
– Where does Wales need to invest in water to plan for the future?
Refreshments, networking & exhibition
TACKLING DIFFUSE POLLUTION & LAND MANAGEMENT ISSUES
NFU Cymru: vision for improving water quality in Wales
– What does the future of agriculture look like?
– Where are the collaborative opportunities in tackling pollution?
National land use and environment advisor - NFU Cymru
Tackling diffuse pollution: what is on the horizon?
– Current issues and future opportunities
– Land use and its impact on water quality
Dr Nathan Richardson
Senior water policy officer - RSPB
How land management arrangements will Function post- Brexit
– Water friendly landscapes: changing landscapes to deliver public benefits in water management
– Enhanced use of green engineering and “nature based solutions”
– Opportunities to re-align public funding and regulation with protecting basic soil and water resources
Public affairs manager - The Woodland Trust
Questions and panel discussion: what does the future in Wales look like post-Brexit?
– What are the impacts of Brexit on environmental management?
– The post-Brexit CAP debate: how will rural economies be supported?
Session speakers to be joined by:
Director of environment - Dŵr Cymru Welsh Water
Fork buffet lunch, networking & exhibition
BREAKOUT ONE: UPSCALING CATCHMENT MANAGEMENT
Delegates should choose to attend one breakout session. Spaces will be allocated on a first-come, first-served basis and are subject to maximum capacities.
Mega catchment: Brecon Beacons case study
Dr Phillippa Pearson
Catchment manager - Dŵr Cymru Welsh Water
Natural management for floods and droughts: dream or reality?
Dr Gareth Old
Senior hydrologist - Centre for Ecology & Hydrology
Catchment management excellence: lessons learnt
Catchment delivery manager - Wessex Water
BREAKOUT TWO: TECHNICAL INNOVATION IN IMPROVING WATER QUALITY
Trialling new technologies and ways of working to enhance water quality
Dr Bob Stear
Deputy chief engineer - Severn Trent
Opportunities with abandoned mine water: innovative technologies
Dr Chris Satterley
Technical R&D manager - The Coal Authority
Pioneering suspended ion exchange and ceramic membrane microfiltration in South West England
Head of water quality - South West Water
Refreshments networking & exhibition
BUILDING A RESILIENT FUTURE: TAKING A LONG-TERM VIEW
The Environment (Wales) Act: an update
– Tackling the challenges we face and focusing on the opportunities our resources provide
– Building a resilient future for water in Wales
How Scottish Water are preparing for the future: opportunities for Wales
– Long-term investment planning
– Storm water management
– What does the future look like?
Head of environmental science and regulation - Scottish Water
Renewable energy in Severn Trent
– Severn Trent’s approach to renewable energy generation
– Energy production in Wales and future opportunities
– Benefits to Welsh customers from renewable energy
Head of government affairs - Severn Trent