A: SMART STRATEGIES FOR THE CUSTOMER & THE ENVIRONMENT

Time: 1:45 pm
day: 1 March 2022

Details:

  • What does a perfect customer data strategy look like?  
  • How can we enhance the customer experience through technology?  
  • Environmental System Intelligence: intelligent networks case study 

Speakers:

Andrew Tyler
Andrew Tyler
Ben Ward
Ben Ward

Chartered civil engineer and water industry professional. After a background in asset management consultancy and related academic research fields, Ben moved to work directly for SWW to help deliver their PR19 business plan.  He has a proven background in technology application in the water industry, with a primary focus on improving efficiency and extracting value…Read more

Karen Dee
Karen Dee
Clare McCaffery
Clare McCaffery

Clare McCaffery is the Chief Commercial Officer at DirectID, the global credit and risk platform powered by open banking. Clare is passionate about financial inclusion and enabling consumers, worldwide, to access the services they need, in an affordable way. Clare embarked on her 20 + year career in consumer risk management when she became a founding…Read more