Agenda

Featuring senior speakers from...

Join speakers from Ofwat
thameswater
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octopus-energy

27 November 2018

8:45 am

Registration, refreshments & exhibition

9:10 am

Welcome and introduction from conference chair

Speaker

WHAT DOES INNOVATION LOOK LIKE IN 2018?

9:15 am

What impact will PR19 have on investment decisions?

  • Making Investment decision in PR19
  • Introducing new technologies into business-as-usual
  • Planning for long-term innovations

Speaker

  • Sarah McMath

    Sarah McMath
    Managing director, strategic planning & investment - Thames Water

9:35 am

Providing a platform for research and innovation

  • Shaping the innovation agenda
  • Bringing our operational assets into real time
  • A collaborative approach to innovation

Speaker

9:55 am

Making data innovation a reality

  • What is data innovation?
  • How can you create data innovation?
  • Collaborative innovation – the journey from hackathon to reality

Speakers

  • Claire Thomas

    Claire Thomas
    Utilities sector director - Hitachi Consulting

  • Michael Hull

    Michael Hull
    Intelligence & analytics manager - Northumbrian Water Group

10:10 am

Building an innovation culture: systems, processes and people

  • Creating cultures and environments that allow change to take hold and work in practice
  • Encouraging and fostering both top-down and bottom-up innovation
  • How innovations are managed and tracked, and some of the problems encountered

Speaker

  • Jeremy Heath

    Jeremy Heath
    Innovation manager - Sutton and East Surrey Water

10:30 am

Snap poll, questions and answers

10:45 am

Refreshments, networking & exhibition

INNOVATION IN PRACTICE

11:15 am

Ofwat and the deployment and development of technology

Speaker

11:35 am

Collaboration case study

Speakers

  • Dr James Chong

    Dr James Chong
    Royal society industry fellow/Senior lecturer, Department of Biology - University of York

  • Jon Brigg

    Jon Brigg
    Manager of innovation - Yorkshire Water

11:55 am

Smart water

  • Overcoming the different challenges which water managers are faced with
  • Developing effective solutions to overcome them

Speaker

12:10 pm

Unlocking the potential of digital to transform the customer experience (outside-in perspective)

Speaker

12:30 pm

Introduction to the design sprints

The mini design sprints will see delegates and a series of expert hosts tackle some of the key challenges facing the water industry. The co-hosts will facilitate a debate and a workshop discussion with the aim of working towards answering the questions posed in each topic area.
This pre-lunch session will be an opportunity to be introduced to the challenge, various hosts, and the other delegates.

Challenges:

  • Leakage: How can the water industry achieve zero leakage?
  • Customer experience: How can water companies match Amazon for customer service?
  • Sludge & energy: How can water companies become energy neutral in their operations?
  • Water resources: How can we ensure the UK has enough water in 2050?
  • Partnerships: How can the water industry embed innovation as business-as-usual?
12:45 pm

Buffet lunch, networking & exhibition

1:45 pm - 3:00 pm

MINI DESIGN SPRINTS

Delegates can choose one design sprint to participate in. Feedback from all of the sessions will be given to the entire conference in a later session.

3:00 pm

Refreshments, networking & exhibition

3:30 pm

Sprint feedback

 

DISRUPTION AND DIGITISATION

3:50 pm

INNOVATION SHOWCASE

Vote on your favourite innovation in this Dragon’s Den style session where start-ups, disruptors and SMEs will showcase their cutting-edge solutions.

4:10 pm

Collaborate to innovate

  • The importance of looking outside the water sector
  • Co-creating digital solutions with customers and stakeholders
  • Rapidly developing and testing solutions

Speaker

4:30 pm

Combining new ways of thinking with new technologies

  • Digital catchment management via Entrade
  • AI & machine learning – reflecting on the discovery phase

Speaker

  • Dan Green

    Dan Green
    Head of sustainability and innovation - Wessex Water

4:50 pm

Debate, questions and answers

5:00 pm

Close of conference