Agenda

10 May 2018

8:40 am

Registration, refreshments and networking

INVESTMENT PRIORITIES: ENSURING VALUE FOR MONEY FOR CUSTOMERS

9:30 am

Introduction from conference chair

Speaker

  • John Bridgeman

    John Bridgeman
    Pro-vice-chancellor (research & knowledge transfer) - University of Bradford

9:35 am

Prioritising investment to benefit the consumer

  • The 4 pillars: customer service, resilience, affordability and innovation
  • Balancing customer outcomes and asset management
  • Building a lasting asset network beyond PR19

Speaker

  • Jon Ashley

    Jon Ashley
    Director of customer engagement and outcomes - Ofwat

9:55 am

Delivering an AMP strategy for PR19 and the future

  • Evaluating the trade-off between different investments
  • ODIs vs performance commitments for PR19
  • Prioritising where to focus in the evolving industry and regulatory landscape
  • Going from ‘base’ to ‘enhanced’ investment planning

Speaker

  • John Bentley

    John Bentley
    Head of strategic investment - Severn Trent Water

10:15 am

Asset management: more than just managing assets?

  • What do we consider to be an asset?
  • How a genuine TOTEX mindset facilitates a shift in approach to delivery of AMPs
  • Delivering environmental and customer outcomes using non-physical assets
  • Case studies on where it has worked…and where it hasn’t

Speaker

  • Matt Wheeldon

    Matt Wheeldon
    Director of asset strategy and compliance - Wessex Water

10:35 am

Panel discussion: balancing long-term investment with customer expectations

  • What can the regulatory regime do to de-risk decision making and get more long-term decisions into future programmes?
  • What do customers think of output delivery incentives and how do you deliver improved performance while keeping customers satisfied?
  • Are current TOTEX solutions the best thing for the customer?
  • How do you keep customers on-side whilst investing in sustainable future networks? Is there a potential cost impact on customers of the future?

Session speakers to be joined by:

Speakers

  • Tony Smith

    Tony Smith
    Chief executive officer - Consumer Council for Water

  • Richard Thompson

    Richard Thompson
    Environment and business manager (water company price review) - Environment Agency

11:00 am

Refreshments, networking and exhibition

OPTIMISING THE BUSINESS PLANNING PROCESS FOR AMP7

11:30 am

What does resilience really mean for asset planning?

  • Resilience: much more than building more assets
  • Delivering flexibility in capacity, operation and planning
  • Recovery from asset failure: a design requirement?
  • Responding to incidents and events, the importance of communication

Speaker

  • David Smith

    David Smith
    Asset management director - Bristol Water

11:50 am

Resilience in the round: a new business model, fit for the future

  • The changing perspective of resilience: from reactive to agile
  • How to measure an organisation’s resilience
  • Integrating resilience into the organisation’s business model and outcomes
  • Developing a clear, prioritised business case for investing in resilience measures
  • How to realise the “resilience dividend”

Speaker

12:05 pm

Catchment management: its crucial contribution to addressing resilience

– Delivering cost effective resilience through natural solutions
– Offering new perspectives for long term strategic planning
– Engaging with stakeholders to find innovative, sustainable solutions

Speaker

  • Jo Harrison

    Jo Harrison
    Director of asset management - United Utilities

12:25 pm

Questions and answers

12:40 pm

Buffet lunch, networking and exhibition

BUILDING EFFICIENCY & A LONG-TERM PROCUREMENT STRATEGY

1:40 pm

Ensuring effective capital delivery

  • Delivering a new long-term, value driven approach to infrastructure delivery
  • Building a community of infrastructure owners and suppliers
  • Engaging the supply chain earlier in the delivery process ensuring collaboration with partners in TOTEX planning

Speaker

2:00 pm

Developing a lasting direct procurement strategy

  • Keeping up to date with Ofwat’s requirements through DPC
  • Driving innovation, cost reduction and long-term resilience
  • Building better relationships with our suppliers

Speaker

2:20 pm

Case Study: our AMP7 supply chain engagement strategy

  • How does procurement in the UK water sector need to innovate?
  • Assessing alternative contract models to deploy beyond responding to sector changes
  • The growing role of the supply chain with ensuring deliverables to the customer

Speaker

  • Andy Clark

    Andy Clark
    Head of procurement & contract management - Yorkshire Water

2:40 pm

Questions and answers

2:55 pm

Refreshments, networking and exhibition

FURTHERING DATA & INNOVATION TO OPTIMISE ASSETS

3:25 pm

Embedding innovation into the everyday (external case study)

  • Balancing innovation across the short and long term
  • The people who make it happen
  • Giving ourselves the tools to make risk-based decisions in uncertain times
  • Sorting out our data & information

Speaker

3:45 pm

Intelligent assets: exploiting real-time data for asset management decision support

  • Insight from our UKWIR study on online asset condition & performance monitoring
  • Providing asset management decision-support to exploit the greater availability of data
  • Integrating capital & operational maintenance decision-making, to improve TOTEX efficiency & customer outcomes

Speakers

4:00 pm

Case study: the “intelligent asset management project”

  • Northumbrian Water’s approach to implementing BIM in asset management
  • Integrating BIM into the operation and maintenance phases
  • Building the foundations for capturing digital output from a project

Speakers

  • Michael Overy

    Michael Overy
    BIM / information manager - Northumbrian Water

  • Nicola Walsh

    Nicola Walsh
    Business transformation lead assets & assurance - Northumbrian Water

4:20 pm

Smart infrastructure and analytics to manage water quality

  • Instrumentation and data
  • Analysis and forecasting
  • Practical OPEX saving examples

Speaker

  • Joby Boxall

    Joby Boxall
    Professor of water infrastructure engineering - University of Sheffield

4:40 pm

Questions and answers

4:55 pm

Chair’s closing remarks and end of conference